Terms of use

These terms and conditions will apply to all transactions placed online, by e-mail, telephone or by post with bulbs4u. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights. By using this site you are agreeing to these terms and conditions’. All transactions with bulbs4u will be governed by these terms and conditions.
All references to the ‘company’, ‘us’ or ‘we’ will refer to bulbs4u. All references to the customer shall mean the person or persons purchasing or agreeing to purchase goods from the company. All references to the Web Site shall include reference to all URL’s owned by Bulbs4u.

All prices are shown in pound sterling (£). It is our policy to offer goods at the most reasonable price possible, however, if, due to circumstances beyond our control, we deem it necessary to alter any advertised price, we reserve the right to do so without prior notice.

We are pleased to accept orders by the following methods. Online transaction (Worldpay secure server), and postal orders by cheque. . All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. Worldpay accept MasterCard, Visa, Delta, Switch and Solo plus many more. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. We are unable to accept or process any credit/debit card orders without a valid card payment in the name of the registered cardholder.

Items ordered will be delivered as soon as possible in accordance with the requested delivery service. All delivery charges shown are for 3-5 day delivery of items in stock, to U.K. mainland only. All delivery conditions and charges are subject to change without prior notice. Every effort is made to ensure that delivery is made within the estimated time scales and within a maximum of 10 days. All goods are subject to availability. In the event that we are unable to supply your goods within 28 days, we will inform you immediately and advise you of the expected delivery date.

Outstanding orders can be cancelled at any time. In instances where payment has already been made, an alternative or refund in full for the item(s) concerned will be given. In the event of any goods delivered by us being damaged in transit, or failure to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company’s appointed carrier. Liability in such cases is limited to the value of those items, which are shown to have not been received by the customer.

Returns and Exchanges
We want you to be entirely satisfied with every purchase made from Bulbs4u as we aim to offer you excellent quality, value and service at all times. An invoice marked paid will be dispatched to you for all purchases. This is your proof of payment and also your guarantee. If you wish to return an item for exchange or you have decided not to keep it, please contact us within 7 days of receipt of item. Returned items must be accompanied by a copy of your paid invoice and, be accompanied by original packaging. Customers should arrange their own return courier. If, however Bulbs4u, are required to arrange pickup and return delivery of an item, the full cost of arranging that service will be deducted from the refunded amount. After we have established that the item is unused and undamaged, you will be refunded the entire sales price excluding original cost of delivery, and if applicable, the cost of return service. Within seven days. All goods must be complete with original packaging. If you are in any doubt, please contact us.

Bulbs are sold in packs of varying prices and quantities particular to the variety.

All bulbs offered are guaranteed to arrive in good healthy condition. Due to the perishable nature of our product we can only offer a refund for unwanted goods for seven days after receipt. In the event of a claim, please return the bulbs with a copy of the original invoice to
1 Skene Street
Strathmiglo, Fife
KY14 7QL
Please clearly identify the problem with the bulbs. All bulbs must be returned in a clean, dry condition.

Right to Cancel Order

To cancel any item, you can e-mail, telephone, or write to us quoting your invoice number within seven days of receipt. You must take reasonable care of the items, and packaging. Goods must be returned to us within seven days of your notice to cancel. Items may be returned to bulbs4u, at the above shown address. All goods are returned at your own expense unless the item is deemed faulty or incorrect, where we will refund the cost on receipt of the goods. Should you require your unwanted goods to be collected, we will deduct the appointed couriers direct costs from the refund given.

Providing the bulbs are received back in an unused condition, and with all packaging, you will receive a refund within thirty days of your notice to cancel.